General help
support@mmapathway.com
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privacy@mmapathway.com
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Common questions
How do I measure my reach and leg length?
For reach, stand against a flat wall with your back straight and arms extended horizontally, level with your shoulders. Measure from the tip of your left middle finger to the tip of your right middle finger. For leg length, stand up straight with feet together and measure from the top of your hip bone (iliac crest) straight down to the bottom of your heel. Both guides are also built into the app next to each field.
I don't know my body fat percentage.
That's fine. Tap the help icon next to the field and compare yourself to the visual reference guide, then pick the closest bracket. You can refine it later once you've had a proper measurement taken.
Can I change my measurements after onboarding?
Yes. Go to the Stats tab and tap Edit. Your pathway, optimal weight class and body-type classification recalculate from your updated figures.
How do I cancel a subscription?
Subscriptions are billed by Apple or Google, so they're cancelled from your device. On iOS: Settings → your name → Subscriptions. On Android: Play Store → profile icon → Payments & subscriptions. Cancel at least 24 hours before your renewal date. Refunds are handled by the store, not by us.
I've forgotten my password.
Tap Login → Forgotten password and enter your account email. If the reset email doesn't arrive within a few minutes, check your spam folder before contacting us.
Something's broken or the app won't load.
Update to the latest version, then restart the app. If the problem persists, email us with your device model, OS version, app version, and a screenshot if you have one — it gets us to the cause a lot faster.
Still need a hand?
Injury or medical concern? We can't give medical advice. Please speak to a physician or physiotherapist, and stop training until you've been assessed.